Ogallala Comfort Company Use and Care


Down has natural enemies. For instance, the humidity in your house, lotions, hair conditioners and the perspiration from your body all weigh down the filaments in down by adhering to the Clusters. If your pillow or comforter seems to be going flat, clumping or separating, it is most likely moisture or oil robbing it of its original loft. Putting it in the dryer helps keep the moisture level down and your products fluffier. If the dryer does not give you the results you want, laundering the product should adequately clean it and bring back its original fluffiness; however, this is not a guarantee.


It may be tempting to use your down without covering it, but it needs protection. Duvet covers protect your investment and are like a big pillow case for your comforter. It helps keep the “Loft Bandits” from getting into the down. Please note that improper care will cause a shortened life span for your products and voids all guarantees.


Spot cleaning is the best practice for cleaning down products. In the event you need to do a major cleaning, we highly recommend a professional launderer familiar with down. DO NOT DRY CLEAN. The chemicals used actually break down the composition of down fiber. When professional laundering is needed to keep your Ogallala product luxurious, we recommend Blanc Plume French Laundry +1-800-307-0229 for guaranteed cleaning results.


Yes; however, the “do-it-yourself” approach is at your own risk and voids the warranty coverage. We would opt to leave it to the professionals! If you are feeling brave, here’s how:
1. Use a large capacity front-loading washing machine. DO NOT use a top-loading washing machine.
2. Detergent must be an approved down-wash, such as Down Wash (by Le Blanc), or Dreft. DO NOT use Woolite.
3. Washing machine settings should be on cold water, and cycle should be DELICATE or HAND WASH.
4. After the first cycle is complete, run the cycle again without detergent to ensure all of the soap is removed.
5. Dry in a large capacity dryer at medium heat for a minimum of 6-8 hours, checking every 30 minutes to pull apart down clumps. When you think your comforter or pillow is dry, put it back into the dryer for one more cycle. DO NOT attempt to air dry since it will not dry quickly enough and will cause mildew.

Information from Ogallala Comfort Company.